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Resident Services

The Housing Authority of the City of New Britain assists residents in identifying and accessing the services necessary for them to maintain safe, stable and affordable housing.

The Resident Services team offers a variety of services, referrals, events, and opportunities which residents may take advantage of.

For those looking to move beyond public housing and create a path to home ownership, trained and qualified staff are ready to assist. If you would like to speak with someone in Resident Services, please contact Lisa Cretella at or (860) 259-8598.

Family Self-Sufficiency Program

ROSS Program

Elderly/Disabled Services

Center of Excellence